We're Here to Help
Reach our support team via WhatsApp, phone, or email. We respond within minutes — not hours.
WhatsApp Support
+91 90090 85666
Fastest response — we reply within minutes
Phone / Landline
0788 400 6666
Mon – Sat · 9 AM to 8 PM
Email Support
support@instalinks.net
For billing, account, and detailed queries
Office Address
INIC Communications Pvt. Ltd. · Nehru Nagar, Bhilai, Chhattisgarh — 490020
Walk-ins welcome Mon–Sat · 10 AM to 6 PM
Submit a Support Request
Fill in your details below — your request will be sent directly to our support team on WhatsApp.
Frequently Asked Questions
How do I check my data usage?
WhatsApp us your username or account number and we will share your current usage details immediately.
My internet is not working — what should I do first?
First, restart your ONU/router by switching it off for 30 seconds and back on. If the problem persists, WhatsApp us or call 0788 400 6666.
How do I renew or upgrade my plan?
WhatsApp us your account details and preferred plan. We process renewals and upgrades within the same business day.
What are your support hours?
WhatsApp support is monitored 7 days a week. Phone lines are open Mon–Sat, 9 AM to 8 PM. Our NOC monitors the network 24×7.
How long does a new connection take?
For areas with existing Instalinks fiber, installation is typically completed within 1–3 working days after confirmation.